Returns

Order Cancellation

Due to the speed and efficiency of our automated ordering system orders are processed continuously throughout the day and cannot be cancelled once they are placed.

Returns
Your satisfaction is important to us. However, because of the personal nature of our products an exchange service is not available. Please choose carefully before you buy. If a product has a manufacturing defect, then you should return that product to us for a refund. Please read through the following steps carefully if you wish to return goods to us.

To return a defective product, you must return the product within 30 days of purchase. Refer Shipping Information.

You should email our warehouse at shipping@womanzone.org and notify us of your intention to return the goods.

You should then return the goods, with all packaging, to our logistic supplier at PO BOX 16061, Christchurch, New Zealand, with the word "Return" clearly labelled on the outside of the package.

Please include a brief note detailing the nature of the defect and the transaction number for your order. The manufacturer will then examine the product and if it is found to be defective you will be refunded.

NB: P&H is not refundable for returns.